EXTENDED WARRANTY INFORMATION
100% Parts and Labor Coverage
Includes accidental damage coverage
Hassle-Free claims, simply submit your claim online!
No deductible whatsoever!
Worldwide service coverage!
We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
No, actually it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage.
What is an extended warranty?
An extended service plan is an extension of your original manufacturer’s warranty. Most manufacturer’s warranty your products to be free from defects for up to one year from the date of purchase. This warranty virtually guarantees you that if your newly purchased product fails, the manufacturer will protect you from the high costs of replacement parts and labor necessary to repair your product. Consumer Priority Service extended service plans lengthen your product’s coverage for up to 48 months (4 years) to insure you get years of performance satisfaction from your product.
How is this different than the manufacturer’s warranty?
A manufacturer’s warranty usually offers limited coverage for a limited time, with parts and labor carrying separate lengths of coverage. CPS extended service plans provide comprehensive, long term, even length coverage. This means that should your product fail within your plans coverage time frame, both parts and labor costs are covered.
Can I renew my CPS extended warranty?
Yes, service plans are renewable and must be submitted 30 days prior to the original plans expiration. Please contact a CPS representative to discuss your renewal options at (800) 905-0443.
Who will perform the service on my product?
Our company works with over 11,000 authorized service professionals. Each technician is extensively trained by the respective manufacturers to provide service on your products. Authorized technicians must complete annual and bi-annual continued education exams in addition to being well versed in manufacturer supplied update bulletins to ensure your level of expertise is as current as the new products which come to market. We urge our customers to provide feedback regarding your experiences which we later use to insure that the level of service we are expected to provide is exactly the level of service you receive.
Can I transfer my CPS plan to another person?
Our service plans are 100% transferable. If you would like transfer ownership of the covered product along with its coverage, we require that the request be supplied in writing. For assistance please contact a CPS Representative at (800) 905- 0443. Please have all of the new owner’s information at hand when requesting a transfer.
Will I have to pay a deductible or any other hidden costs?
Every CPS service plan carries a $0.00 deductible along with low premiums. This means that with a CPS service plan there are no high upfront costs and we are committed to cover 100% parts and labor costs on any authorized claim.
When does my coverage start?
CPS warranty coverage begins on the 31st calendar day from when the product is purchased. Claims that occur during, or prior to, the 31st day are excluded from CPS warranty coverage.
What should I do if I need to use my extended warranty?
CPS offers an easy to use interactive form at www.cpscentral.com which you may use to request that we initiate a claim on your product. Your other alternative is to call the toll-free number (800) 905- 0443 and have a qualified representative make this request for you with the information you will provide. We believe that our claim initiation request process is the absolute best our industry has to offer. It is designed for simplicity and speed.